Terms & Conditions — cv 999 Online Casino & Sportsbook

Section 1

Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and cv 999 ("the Platform", "we", "us", "our"). By accessing the cv 999 website at cv-999.app, creating an account, making a deposit, placing a bet, or otherwise using any service offered by cv 999, you unconditionally accept and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

If you do not agree with any part of these Terms, you must immediately cease using the cv 999 platform and must not attempt to register an account or access any services. cv 999 reserves the right to amend, modify, or update these Terms at any time without prior notice. The updated Terms will be published on this page with a revised effective date. Your continued use of the platform following any amendment constitutes your acceptance of the revised Terms.

cv 999 provides online casino and sports betting services on an entertainment basis. The platform is operated as an online gaming service accessible to eligible users in Bangladesh and other permitted jurisdictions. Use of the platform outside of a permitted jurisdiction is the sole responsibility of the user, and cv 999 accepts no liability for use of the platform in jurisdictions where online gaming is not permitted.

Section 2

Eligibility & Age Restriction

Access to and use of cv 999 is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during which they maintain an active account:

• You must be at least 18 years of age. cv 999 operates a strict 18+ policy. We do not permit individuals under the age of 18 to register an account, deposit funds, or participate in any gambling activity on the platform under any circumstances.
• You must be accessing the platform as an individual in your personal capacity and not as a business, agent, or representative of any third party.
• You must not be a resident of any jurisdiction in which accessing or using online gambling services is prohibited by applicable law.
• You must not be an employee, contractor, consultant, director, or officer of cv 999, nor an immediate family member of any such person, when using the platform for real-money gambling.
• You must not have been previously excluded, banned, or self-excluded from the cv 999 platform.
• You must have the legal capacity to enter into a binding contract under the laws of Bangladesh.

Age Verification

cv 999 is committed to preventing underage gambling. We conduct Know Your Customer (KYC) verification checks on all accounts before processing any withdrawal request. KYC documentation required includes a valid government-issued National ID (NID) card, passport, or birth certificate confirming date of birth. Any account found to belong to an individual under the age of 18 will be immediately suspended, all funds will be forfeited, and the matter may be referred to the appropriate authorities.

Jurisdiction Responsibility

It is the sole responsibility of each user to verify that accessing and using online gambling services is lawful in their country or jurisdiction of residence. cv 999 makes no representations or warranties regarding the legality of its services in any particular jurisdiction. Users who access cv 999 from jurisdictions where such access is restricted do so at their own risk and are solely responsible for any legal consequences that may arise.

Section 3

Account Registration

To access real-money casino games, sports betting markets, and other paid services on cv 999, you must register a single personal account. Registration is free of charge. By completing the registration process, you represent and warrant that all information provided is accurate, current, and complete, and that you will maintain and update this information as necessary to ensure it remains accurate at all times.

One Account Per Player

Each individual is permitted to hold only one registered account on cv 999. Creating or operating multiple accounts — whether under your own name, a pseudonym, or through any other means — is strictly prohibited. Where cv 999 identifies that a player holds more than one account, all duplicate accounts will be suspended, any bonus funds credited to those accounts will be voided, and any winnings generated through duplicate accounts may be forfeited. cv 999 reserves the right to close all associated accounts and withhold any outstanding balances in such circumstances.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account access with any other person, and you must ensure that your account is not accessible to minors. cv 999 will not be liable for any loss or damage arising from your failure to keep your login details secure. If you suspect that your account has been accessed without your authorisation, you must notify cv 999 support immediately via live chat.

Account Information Accuracy

All personal information submitted during registration and throughout your use of cv 999 — including your full legal name, date of birth, address, mobile number, and payment method details — must match the information on your government-issued identification documents. Any discrepancy identified during KYC verification may result in the delay or refusal of withdrawal requests until the discrepancy is resolved to cv 999's satisfaction.

Section 4

Deposits & Withdrawals

cv 999 supports a range of local Bangladeshi payment methods to facilitate fast and convenient deposits and withdrawals. All transactions on the platform are denominated in Bangladeshi Taka (BDT). The following payment methods are currently supported: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, City Bank transfer, BRAC Bank transfer, Islami Bank transfer, Sonali Bank transfer, Visa, and Mastercard.

Deposits

The minimum deposit amount via bKash and Nagad is ৳200. Minimum deposit amounts for other payment methods may vary and are displayed at the cashier. Deposits are credited to your cv 999 account balance in real time or within a few minutes of a confirmed transaction, depending on the payment method used. cv 999 does not charge transaction fees on deposits; however, your payment provider may apply their own service charges.

All deposits must be made from a payment account registered in your own name. cv 999 does not accept deposits from third-party payment accounts. Any deposit identified as originating from a payment account not belonging to the registered account holder will be reversed, and the account may be suspended pending investigation.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, wherever technically possible. For verified accounts, bKash and Nagad withdrawals are typically processed within 15 to 20 minutes. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving institution. The minimum withdrawal amount is ৳500. The maximum withdrawal amount per transaction and per day is subject to the limits displayed in the cashier section of your account.

All withdrawal requests are subject to identity verification. cv 999 reserves the right to request KYC documentation before processing any withdrawal. Withdrawals will not be processed to accounts that have not completed the KYC process. cv 999 also reserves the right to apply additional security checks to withdrawal requests that are flagged as unusual in size, frequency, or destination.

Responsible Transaction Behaviour

Players must not use the cv 999 platform as a payment processing facility. Any pattern of deposits and withdrawals that suggests use of the platform for financial transactions rather than genuine gambling — including depositing and immediately withdrawing without sufficient gameplay — may result in account suspension and withholding of funds pending investigation.

Section 5

Bonuses & Promotions

cv 999 offers a range of bonuses and promotional offers to both new and existing players. These include, but are not limited to, welcome deposit bonuses, reload bonuses, free spins, cashback offers, BPL cricket betting specials, and seasonal promotions tied to events such as Eid, Pohela Boishakh, Independence Day, and Victory Day. All bonuses are subject to the specific terms and conditions of each individual promotion, which are published on the relevant promotional page.

General Bonus Terms

Unless the specific promotion terms state otherwise, the following general conditions apply to all bonuses credited to cv 999 accounts:

• Bonus funds are subject to a wagering requirement before they can be converted to withdrawable cash. The standard wagering requirement is 30x the bonus amount unless stated otherwise in the specific promotion.
• Only one bonus may be active on a player's account at any given time. Applying for a second bonus while an existing bonus is active is not permitted.
• Bonus funds must be wagered within the validity period specified in the promotion. Bonus funds that remain unwagered at the end of the validity period will be automatically removed from the account balance.
• cv 999 reserves the right to impose game-specific contribution rates toward wagering requirements. Live dealer games, certain table games, and sports betting markets may contribute at a lower percentage than standard slots.
• Bonuses are non-transferable, non-exchangeable, and have no cash value until all wagering requirements have been fulfilled.
• cv 999 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice, including in cases where it believes the bonus has been claimed in bad faith or in breach of these Terms.

Abuse and Fraudulent Bonus Claims

cv 999 employs automated monitoring systems to detect bonus abuse. Patterns of gameplay that suggest a player is exploiting bonus terms — including placing bets solely on low-risk outcomes, structuring play specifically to meet wagering requirements without genuine risk, or using multiple accounts to claim the same bonus — will be treated as breach of these Terms. In such cases, cv 999 reserves the right to void the bonus, void any winnings derived from the bonus, and close the account.

Section 6

User Obligations & Prohibited Conduct

By using the cv 999 platform, you agree to comply with all applicable laws and regulations, and to use the platform only for lawful purposes consistent with these Terms. The following conduct is strictly prohibited on cv 999:

1. Providing false, inaccurate, or misleading information during registration, KYC verification, or any other interaction with cv 999.
2. Registering or operating more than one account on the platform.
3. Using the platform if you are under the age of 18, or allowing any person under the age of 18 to access your account.
4. Attempting to manipulate game outcomes, exploit software bugs or errors, or use any artificial means (including bots, automated scripts, or third-party software) to gain an unfair advantage.
5. Engaging in any form of collusion with other players, including in live dealer games, poker, or any multiplayer format.
6. Using the platform in connection with any money laundering, terrorist financing, fraud, or other criminal activity.
7. Depositing funds that originate from illegal activity or from a payment account not registered in your own name.
8. Attempting to reverse-engineer, decompile, disassemble, or otherwise access the source code of any cv 999 software or system.
9. Transmitting any viruses, malware, or harmful code to the cv 999 platform or its infrastructure.
10. Harassing, threatening, or abusing cv 999 staff, support agents, or other players in any communication channel.

cv 999 reserves the right to investigate any activity that it reasonably suspects to be in violation of this section and to take appropriate action, including account suspension, balance withholding, and referral to law enforcement authorities.

Section 7

Intellectual Property

All content on the cv 999 platform — including but not limited to software, design layouts, graphics, logos, text, data, game content, video streams, trademarks, and service marks — is the intellectual property of cv 999 or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the platform's intellectual property.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cv 999 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, or transmit any material from the cv 999 platform without the prior written consent of cv 999.

Game content made available through the cv 999 platform is supplied under licence from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and Playtech. All intellectual property rights in that game content remain vested in the respective studio or its licensors. Any unauthorised use of such content may infringe copyright, trademark, or other intellectual property rights and may give rise to civil or criminal liability.

Section 8

Account Suspension & Closure

cv 999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to pass or comply with KYC verification requirements within a reasonable timeframe.
• Reasonable suspicion of fraudulent activity, including the use of stolen payment methods or false identity documents.
• Reasonable suspicion of money laundering, terrorist financing, or any other criminal activity.
• Behaviour that cv 999 reasonably considers harmful to the integrity of the platform, its other users, or its staff.
• Receipt of a self-exclusion request from the account holder.
• Court order, regulatory direction, or instruction from a law enforcement authority.

Voluntary Account Closure

Players may request voluntary closure of their cv 999 account at any time by contacting the support team via live chat. Before closure is finalised, any pending withdrawal requests must be completed, and any active bonuses will be removed from the account. The real-money balance remaining at the time of closure will be returned to the player's registered payment method within the standard withdrawal processing timeframe, provided that all KYC requirements have been met.

Self-Exclusion

Players who wish to take a break from gambling may request self-exclusion through the cv 999 account settings or by contacting support. Self-exclusion periods range from one week to permanent closure. During a self-exclusion period, the player's account will be locked, and no deposits, bets, or login access will be permitted. Players seeking to end a self-exclusion before the agreed period expires must contact support and observe a mandatory cooling-off period before access is reinstated. cv 999 strongly encourages any player who feels that their gambling is becoming problematic to use this feature without delay. Full details are available on our Responsible Gaming page.

These Terms & Conditions represent the entire agreement between you and cv 999 in relation to your use of the platform. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Failure by cv 999 to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which cv 999 operates.